Purchasing Assistant - Electronic Components
Palm Harbor, FL
Full Time
Experienced
Job Description: The purchasing assistant will work with the CEO and purchasing department for electronic components/semiconductors. The purchasing assistant will provide excellent service to customers and vendors and assist with any inquiries the customers or vendors may have.
Responsibilities:
The expectations for this position include, but are not limited to the following:
Responsibilities:
- Ensure high levels of customer satisfaction through excellent service.
- Understand customer needs and requirements.
- Work with President/CEO to close sales and achieve quarterly quotas.
- Describe product information to customers, accurately and clearly.
- Enter sales orders received from customers into ERP system
- Create Purchase and Service orders to vendors
- Update internal databases with order details (dates, vendors, quantities, discounts)
- Follow up with suppliers, as needed, to confirm or change orders
- Liaise with shipping/receiving staff to ensure all products arrive in good condition.
- Ensure compliance with KPI’s for our certifications.
- Follow all of the company policies and procedures
- Other duties as assigned.
The expectations for this position include, but are not limited to the following:
- The purchasing assistant will be polite, friendly, flexible and customer oriented.
- Engage customers and identify their needs.
- Assist the sales team and the purchasing team as directed by the President/CEO.
- Make calls to customers and assists the President/CEO with following up and completing sales.
- Ability to quickly learn and utilize CRM and other software programs.
- Build relationships with suppliers and negotiate with them for the best pricing.
- Process requisitions and update management on the status of orders.
- Track purchase orders to ensure timely delivery.
- Coordinate with management as required.
- Customer service skills
- Strong phone presence and experience dialing dozens of calls per day.
- Excellent verbal and written communications skills
- Strong listening skills
- Ability to multi-task, prioritize, and manage time effectively.
- Works well with others and as a team member.
- Basic understanding of sales and purchasing principles and customer service practices; the company will provide industry specific training.
- Familiarity with Microsoft Office Software (Word and Excel specifically), email and phone systems.
- This is a full-time in-office Hourly position.
- Work hours are 8:30-5:30 with an hour for lunch.
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